01
CRM actionsBetter CRM actions, from a better task contract.
A targeted prompt adapter improved Qwen’s mean score on seven write-heavy CRM tasks. The improvement came from reading failures and specifying the missing behavior.
Read the study+13.1%
relative lift in mean score
0.630 ± 0.087 versus Sonnet 4.6 at 0.557 ± 0.066. Seven tasks; optimized n=10, baseline n=3.